Simon Coulthard January 30, 2025
As we kick off the new year, we’ve got plenty of exciting updates, expert insights, and must-read content to keep you ahead in the world of website intelligence.
This month, we’re spotlighting our groundbreaking partnership with Wix, where TWIPLA’s privacy-first session recordings are now natively integrated into Wix Analytics.
We’re also bringing you a can’t-miss webinar replay featuring data privacy expert Debbie Reynolds, alongside new platform updates like Outgoing Traffic and Alarming Behavior Events.
Plus, dive into industry insights with HP’s Aaron Weller on AI and privacy, explore the best tools in the Wix App Market, and learn how to maximize the utility of session replays and heatmaps for smarter decision-making.
Here’s what’s inside:
Click on one of the links above to drop straight down to whatever interests you most or scroll on to learn about everything that's happened here at TWIPLA since November.
Wix has taken its analytics platform to new heights with the help of TWIPLA’s advanced session recordings toolkit. By becoming the first third-party provider to integrate natively into Wix Analytics, TWIPLA has enabled Wix to provide Wix users with privacy-first, actionable insights.
This integration has transformed the Wix Studio experience, allowing users to dive into session recordings to pinpoint where visitors drop off, uncover navigation issues, and optimize conversion pathways.
With TWIPLA managing all technical aspects - from development to ongoing support - Wix benefits from a powerful new analytics feature and income stream without investing in costly R&D or dedicating in-house resources.
The results speak for themselves: improved end-user engagement, reduced churn, and a new revenue stream from thousands of eager adopters in just the first month of rollout.
On December 16th, we hosted an insightful webinar featuring Debbie Reynolds, renowned as "The Data Diva," and TWIPLA’s own Dragos.
Together, they explored the complexities of data compliance and the transformative benefits of transitioning to cookieless analytics.
The session kicked off with Debbie breaking down the essentials of data compliance, highlighting how businesses can meet legal, regulatory, and industry standards while protecting sensitive information and respecting user rights.
Dragos then showcased the benefits of cookieless analytics, including 4x more trackable data, improved accuracy, and the elimination of cookie banners, complete with a step-by-step installation demo.
Looking to the future, Debbie and Dragos provided guidance on navigating upcoming trends in data privacy, empowering businesses to stay ahead of evolving regulations. The webinar wrapped up with an engaging Q&A session and actionable next steps for attendees.
If you missed it, don’t worry!
You can rewatch this invaluable discussion on LinkedIn to learn how to future-proof your data compliance and optimize your website analytics.
Understanding where your visitors go after leaving your site has never been easier.
Outgoing Traffic provides valuable insights into the destinations your traffic flows to - whether it’s third-party platforms, affiliates, or competitors. This data enables you to refine strategies, strengthen partnerships, and stay ahead of the competition.
Analyze outbound traffic effortlessly with interactive graphs and historical trend tracking. Focus on specific destinations, compare outgoing traffic with referral and overall metrics, and unlock opportunities to enhance your site’s performance and visitor experience.
This feature is divided into two powerful blocks to give you a complete view of outbound traffic patterns: Destination Sites and Traffic Comparison.
The Destination Sites report block reveals exactly where your visitors head after leaving your website. It provides a detailed list of third-party destinations receiving traffic, along with key metrics such as the number of outgoing visits and their percentage of your total site traffic.
Interactive features let you uncover visual trends and gain deeper insights into specific destinations. Advanced filtering and historical trend analysis make it easy to focus on the traffic patterns that matter most to your goals.
Use this data to strengthen affiliate partnerships, monitor competitor interest, and refine strategies to either retain more visitors or maximize the value of their exits.
Visit the Destination Sites Support Center
The Traffic Comparison block provides a side-by-side view of how outgoing traffic stacks up against your site’s overall activity. Compare total traffic, referral traffic (visits originating from third-party sites), and outgoing clicks (visitors leaving your site) in an intuitive, visual format.
Dynamic graphs let you track trends across daily, weekly, monthly, or yearly timeframes, offering actionable insights into your visitor flows.
By analyzing these patterns, you can optimize strategies to retain visitors, capitalize on referral sources, and enhance outbound link management.
We’re excited to introduce Alarming Behavior Events - a powerful new way to uncover and resolve critical user frustrations that impact your website’s usability and performance.
Integrated across TWIPLA’s key modules, this feature helps you track, analyze, and act on pain points like rage clicks, dead clicks, and excessive scrolling.
From Event Tracking to Session Recordings and the Master Dashboard, Alarming Behavior Events ensure you have the tools to enhance user experience and protect your conversions.
Explore Alarming Behavior Tracking
Event Tracking is your early warning system for visitor frustrations. It identifies and visualizes key alarming behaviors like dead clicks, rage clicks, and rapid page reloads using dynamic graphs and categorized data.
Analyze trends over time to pinpoint usability issues, and compare multiple event categories to uncover broader patterns. This streamlined data helps you focus on what matters most, so you can act quickly to prevent user frustrations from escalating.
Visit the Alarming Behavior Event Tracking Support Center
With Session Recordings, you can watch alarming behaviors play out in real time. From the Event Tracking module, dive straight into curated session replays tied to critical user frustrations.
Timestamps mark specific alarming events, so you can jump to the exact moments that need your attention. A detailed pop-up window provides additional insights, including event counts, visitor attributes, and device details, ensuring you have everything you need to understand and resolve issues effectively.
Visit the Alarming Behavior Session Recordings Support Center
The Website Usability Score gives you an at-a-glance assessment of your site’s overall health. This intuitive metric combines insights from Alarming Behavior Events into a single score, making it easier than ever to prioritize UX improvements.
Explore detailed event trends with dynamic graphs and dive into specific categories to uncover insights like session counts, timestamps, and referring URLs. Use the interactive graph visualizer to analyze and compare multiple pages side by side.
With this feature, you can confidently address critical usability challenges, enhance visitor satisfaction, and prevent lost revenue opportunities.
Aaron Weller, leader of HP's Privacy Innovation and Assurance Center of Excellence, brings over 25 years of expertise in privacy and information security to the forefront of data governance in the AI age.
In an exclusive interview with TWIPLA, Aaron discusses how businesses can navigate the rising challenges of incidental data, simplify compliance with overlapping regulations, and ethically manage personal data in a world driven by AI and quantum computing.
Drawing on his experience shaping privacy standards like ISO31700 and leading privacy practices at PwC, Aaron offers a visionary perspective on integrating privacy engineering into AI governance.
He highlights actionable strategies to balance innovation with ethical data use, providing a roadmap for businesses to thrive amidst rapid technological advancements.
This thought-provoking dialogue delves into the complexities of privacy in the modern era, emphasizing the need for strategic simplicity and global collaboration in overcoming regulatory challenges.
Read the Interview: Aaron Weller on Privacy Challenges, and Regulatory Overlaps
Find the 13 best Wix plugins to improve your site! From marketing tools to eComm solutions, this curated list highlights top-rated plugins that boost performance, streamline operations, and elevate UX.
Understand how to leverage replays, with recording examples for practical insights. Learn how to identify red flags, which problems to focus on, and when to use other tools - all while staying compliant.
Discover how heatmaps transform complex data into actionable insights that anyone can understand. From website analytics to gaming and beyond, explore their many versatile applications!
That’s a wrap for this month’s updates!
Whether you’re exploring new platform features, catching up on expert insights, or optimizing your analytics strategy, we’re here to help you make data-driven decisions with confidence.
If you want to keep up to date with everything that's happening, sign up to the TWIPLA newsletter and receive a notification in your inbox at the end of each month.
Got questions or feedback?
We’d love to hear from you. Stay tuned for more updates next month, and in the meantime, don’t forget to follow us on LinkedIn for the latest in website intelligence.
See you in February! 🚀
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